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Résumé
General Guidelines For Résumés
••
GUIDELINES
HEADING: includes your name, address, phone number and email. (pleasing to the eye i.e., centered)
NAME: your name should be in bold and font size 14 to 18 (pleasing to the eye)
CONTACT INFO: address, phone and email should be the same size font as body of résumé
EMAIL: should be professional – for example, tlee@georgebrown.ca
HEADINGS: The headings in the résumé body should be bold and/or capitalized
OBJECTIVE: use a clear objective; include position, field and organization in which you wish to work
(Optional if not a targeted résumé)
HIGHLIGHTS OF QUALIFICATIONS / PROFILE / SUMMARY: should consist of 4-6 bullet points
including experience, training, technical and transferable skills and relevant information
EDUCATION: should be listed in reverse chronological order (most recent first)
EXPERIENCE: includes accomplishments as well as job duties and should be listed in reverse
chronological order (most recent first); include volunteer work as well as paid experience
EMPHASIZE RESULTS by using numbers, percentages, dollars, etc. to quantify and focus on
employer’s needs (see accomplishment statements handout)
READABILITY: avoid the use of too much technical information, jargon, acronyms or abbreviations
FONT: use standard fonts like Arial or Times New Roman (or consult our font handout); to use any
other font save document as PDF; no smaller than 10 point
LENGTH: résumé should be either 1 or 2 pages in length (should not have large empty space)
DO NOT INCLUDE: personal information (age, marital status, religion, disability, photographs)
REFERENCES: do not include references (unless required by the employer)
100% ERROR FREE (make an appointment with Career Services to review and proofread your résumé)
Casa Loma Career Services
Room C317
(416) 415-5000 ext: 4100
clcareercentre@georgebrown.ca
St. James Career Services
Room B-155
(416) 415-5000 ext: 3818
sjcareercentre@georgebrown.ca
Waterfront Career Services
Room 017
(416) 415-5000 ext: 5301
wfcareercentre@georgebrown.ca
OptimalResume – build cover letter, résumé or practice interview skills: georgebrown.optimalresume.com
GBCareers – view job postings and events: gbcareers.georgebrown.ca
Georgebrown.ca/careerservices
*Updated Sept 2017
SAMPLE RÉSUMÉ
Jennifer Braun
43 Daisy Lane, Toronto, ON M2B 1X9
416-415-5000 jbraun@georgebrown.ca
OBJECTIVE: Co-op position as an Employment Benefits Assistant with ABC Financial
HIGHLIGHTS OF QUALIFICATIONS

Over 2 years’ experience advising new immigrants on employment and labour issues;
over 3 years’ experience providing superior customer service and problem solving skills

Proven effective communication, organizational and administrative skills gained as an
Office Assistant; ability to work in a fast paced, high demand environment effectively

Highly knowledgeable of and experienced with Canadian Labour Laws, Collective
Agreements, Compensation and Benefits and the Ontario Human Rights Code

Proficient in Microsoft Word, PowerPoint, Excel, Outlook and Internet applications

Excellent communication skills in English and Mandarin (spoken and written)
EDUCATION
Business Administration-Human Resources Diploma Program
Sept 2015-Present
George Brown College, Toronto, ON
Relevant Courses:

Employment and Human Rights Law

Labour Relations

Compensation

Managerial Accounting
EXPERIENCE
Advisor
May 2014-Present
The North Chinese Community Centre, Toronto, ON

Counsel immigrants in labour relations (benefits), labour law (layoffs) and other
employment concerns

Attend to clients’ needs and respond to client issues and concerns in a respectful and
professional manner

Liaise with internal and external community organizations in the development and
implementation of new and improved immigration regulations and practices
Office Assistant
Aug 2012-May 2014
City Hall, Toronto, ON

Provided verbal and written translation services to over 1000 residents

Entered and retrieved data using Excel spreadsheets and kept accurate records of all
transactions
Server
Jun 2010-Aug 2012
City Hall, Toronto, ON

Provided outstanding customer service in a busy, fast-paced environment with over 250
residents per seating

Communicated effectively with patrons regarding special dietary needs

Trained and provided leadership to 10 new employees per month
*Updated Sept 2017

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